Onsen Secret Ultimate Nail Reboot Kit - Professional Nail File and Buffer, 3-Way Block w/Replacement Pads, Nail Strengthening Cuticle Cream, Reboot Oil & Anti Aging Hand Lotion


Price:
Sale price$129.90

Description

  • 【HEALTHY, NATURAL NAILS & HANDS】– Restore overall health, transform your hands, and turn every at-home manicure into a spa-like experience with the complete hands & nail care kit from Onsen! File and shape your nails with Onsen’s professional manicure kit, smooth the surface of each nail with nail buffer, promote healthy, even growth with the nourishing cuticle cream & then protect your skin from oxidative stress caused by UV exposure while increasing collagen quality & moisture to your hands
  • 【OUR SACRED SECRET INGREDIENT】– Where harsh chemicals and polishes fail your nails, nature provides. What’s the Onsen secret? The healing water of a sacred hot spring in Japan. The buffer block nail file kit boosts circulations of the nail beds, invigorating nutrients in your cuticle cream penetrate deeply to promote stronger, faster nail growth. While anti aging hand cream gives your hands a forever-young, silky finish
  • 【ROOM TO GROW】– No nail is too brittle, split, or hangnail-prone to benefit from the therapeutic properties within Onsen’s nail buffer block and shine kit! No matter the hands you were dealt – from dry skin to sensitive skin, fingers to toes, women to men – your nail care kit meets your nails where they are. Replenish your natural shine after a file, buff, and conditioning boost.
  • 【IN GOOD HANDS】– Our nails and cuticles defend our hands from contaminants, so it doesn’t make sense to cover them with more harmful chemicals. Ditch damaging ingredients once and for all! Onsen’s nail file kit & hand care products are natural, free of drying parabens and irritating fragrances, certified organic, and all made in the U.S.
  • 【RELAX & ENJOY】- Experience Onsen with Confidence. If it doesn't exceed your expectations, email us for a refund – keep the product as our gift.

Thank you for visiting and shopping at The Caperberry Collective. Following are the terms and conditions that constitute our Shipping & Delivery Policy.

Shipping Locations

Currently, we ship within Canada.


Shipping Cost

For all orders, shipping cost is CA$9.95.

While we make every reasonable effort to meet the estimated shipping and delivery timelines, delays may occasionally occur due to circumstances beyond our control.


Order Changes

Once your order has been confirmed, it cannot be modified or canceled.

If you wish to return a product, you may initiate the return process after receiving your order.


Item Not Received

If your order tracking status shows “Delivered” but you have not received your package, please contact the shipping carrier directly first.

Once an order has been handed over to the carrier, it is outside our direct control. However, if the issue persists, please contact us and we will do our best to assist you in resolving the matter as quickly as possible.

Sometimes tracking information may not update immediately due to technical or carrier-related issues. If you are unable to locate your shipment, please contact us at:

Email: support@thecaperberrycollective.com


Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Tracking information typically becomes active within 24 hours.


Damaged Shipments

The Caperberry Collective is not liable for products damaged or lost during shipping.

If your order arrives damaged, please contact the shipping carrier directly to file a claim. We recommend saving all packaging materials and damaged goods before filing a claim.


Contact Us

Phone: (833) 316-7360

Email: support@thecaperberrycollective.com

Working Hours: 24 hours a day, 7 days a week

Mailing Address

The Caperberry Collective
1458 Wellington Street West
Toronto, ON M6K 1H8
Canada




At The Caperberry Collective, we want you to shop with confidence. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.


Return Policy for Customer Remorse

If you change your mind about your purchase, you may return eligible items within 14 days starting from the day after you receive your order.

To initiate a return, please contact us first at:

Email: support@thecaperberrycollective.com

We only accept returns for customer remorse under the following conditions:

  • Items with a manufacturer seal must have the seal unopened.
  • The item must be unused and in its original packaging.
  • All original accessories and included materials must be returned.
  • Returns must be shipped within 14 days after receiving return instructions from our team.

Please do not send items back without contacting us first.


Return Policy for Damaged, Incorrect, or Defective Products

If you receive an item that is damaged, incorrect, defective, or not functioning properly, please contact us immediately at:

Email: support@thecaperberrycollective.com

You will have 14 days from the day after delivery to request a return, replacement, or refund for such items.

This also applies to products that become faulty within 14 days of delivery.


Restocking Fee

We do not charge any restocking fees for returned items.


Returning an Order

To return an order, contact us via email and include your order number along with the reason for your return request.

Packing Instructions

  • Securely pack the item(s) in a suitable shipping box.
  • Include all original accessories and packaging.
  • Ship the package using your preferred courier or postal service.
  • Use the return address provided by our support team.

Canceling an Order

Orders may be canceled within 24 hours, provided the order has not already been shipped.

If your order has already shipped, please follow the return process outlined above.


Lost Shipments

If your package has not arrived within 2 days after the estimated delivery date, please contact our customer support team.

We will investigate the shipment with the courier service for up to 5 business days.

If the shipment is confirmed lost after the investigation period, you may choose either:

  • a full refund, or
  • a replacement shipment

Refund Process

Refunds are processed after the returned item has been received and inspected by our team.

Once approved, refunds typically take 5–10 business days to appear in your account depending on your payment provider.

Refunds will always be issued to the original payment method used during checkout.


Contact Us

Phone: (833) 316-7360

Email: support@thecaperberrycollective.com

Working Hours: 24 hours a day, 7 days a week


Mailing Address

The Caperberry Collective
1458 Wellington Street West
Toronto, ON M6K 1H8
Canada

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